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Terms and conditions

General sales conditions

The products purchased on Lacosmottega.it are sold directly by La Cosmottega srls, with registered office in Bari, via Trento 92, C.F./P.IVA 07740390724. The offer and sale of products on the Lacosmottega.it site are governed by these “General sales conditions”. The “General sales conditions” may be periodically updated; those published on Lacosmottega.it accepted at check-out are considered effective and binding. Please read the terms and conditions of sale carefully before proceeding with the purchase.

How to buy

For each product selected, a descriptive card is displayed, with the image and essential characteristics, by way of example: the ingredients, the unit price. The images and colors of the products offered for sale on Lacosmottega.it may not correspond to the actual ones due to the Internet browser and / or monitor used: Lacosmottega.it is not responsible for any inaccuracies due to a particular computer configuration or a its malfunction. For more information on the products, contact the e-mail address: lacosmottega@gmail.com

Product availability

The products offered for sale and the relative price are those indicated on Lacosmottega.it. If, at the time of the order, the products are not available the corresponding size is not displayed. If, due to the simultaneous purchase by different customers, the ordered product is no longer available, an order cancellation e-mail is sent. Cosmottega srls can change the products offered for sale on Lacosmottega.it and its price at any time and without prior notice.

Product price

The price of each item is indicated in Euros: taxes included (VAT). Any shipping costs are indicated before payment and calculated in relation to the destination of the goods. (see Shipping costs and times)

Order

The execution of the purchase order implies the knowledge of these general sales conditions and their unconditional acceptance. Orders can be placed upon registration and / or creation of a personal account of the Customer. Please remember to read the Privacy Policy and the “Terms and Conditions” carefully. Orders are completed by following the steps and instructions specified on the site. The purchase of products offered for sale on Lacosmottega.it can be made by consumers / customers who have reached the age of majority and who act exclusively on their behalf. The sale and / or distribution of products purchased on Lacosmottega.it is prohibited.

Order Confirmation

The customer receives at the time of conclusion of the purchase the written confirmation of the product ordered, the amount to be paid, with the details of the price of the product and any shipping costs.

Shipping
Shipments are entrusted to the courier SDA
Expenses vary depending on destination:
– Italy: 6,90 euros
– Europe: 12 euros
Shipping costs are free for orders of 60 euros or more.

Returns and refunds
If the products do not satisfy you, you can request a refund or a change, the items purchased can be returned within 28 days from the delivery date.
To carry out the return procedure it is necessary to send an e-mail to lacosmottega@gmail.com to obtain a return authorization number (RMA- Returns Merchandise Authorization). When you have received the email with the return authorization number, print it and insert it inside the package. In the same email you will also find a pre-filled sheet with the shipping address, to be applied on the package.
Products must be returned in their original packaging to ensure they are not damaged during shipment. The package must be delivered closed to the courier.
We will send you a confirmation email to receive the return and to activate the refund procedure.
After receiving the email in which we confirm receipt of the return, we will refund within 24 hours. Any delay in repayment may depend on the bank of reference, the credit card or the PayPal account. The refund is made on the same credit or debit card used for payment.
The shipping costs are borne by La Cosmottega if it is a defective product, otherwise they are charged to the customer.

Intellectual property

The entire content of the Lacosmottega.it site (drawings, illustrations, photographs, texts, graphics, descriptions, brands, images, videos) is the exclusive property of La Cosmottega srls. It is forbidden to reproduce, distribute, publish, disseminate, copy, modify or sell the contents of the Lacosmottega.it site in any way, partially or totally.
You can print material for personal, non-commercial use only.

Limitation of Liability – Warranty Exclusion

The Lacosmottega.it site may contain any imperfections and Cosmottega srls does not guarantee that they will be corrected. The Lacosmottega.it site and its contents are provided “as is” and “subject to availability”. By using the site, the User assumes all the risks associated with such use and assumes full responsibility for any failure to use, loss of data and costs due to hardware servicing and repairs. and / or software used in connection with the site. The User also undertakes not to hold La Cosmottega srls liable in any way for any damage deriving from or caused by the use of or related to the site.

Applicable law and competent court

These Conditions are governed by Italian law and are in Italian. In the event of disputes, the competent court is at the client’s place of residence or elective domicile.